Living with the Finder Unapproachable Quicksilver
Aug 17

It’s 3am and the #$%^&* won’t do what you need it to do. There is little chance of anyone being awake that can help you. What do you do? You help yourself that’s what. For guys like us calling tech support is generally a waste of time. Instead we look to a wealth of knowledge to solve problems. Here’s how you can help yourself.

 
icon for podpress  Tech Support for Tech Support [41:58m]: Play Now | Play in Popup | Download (959)

14 Responses to “Tech Support for Tech Support”

  1. Manuel Says:

    The download link is not working…..

  2. flec65 Says:

    I get a 404 error when I try to download the file…

  3. macbreaktech Says:

    fixed…

  4. Trent Armstrong Says:

    John! You asked for a “this is funny” video … well, maybe you didn’t but I thought I would share.

    http://www.youtube.com/mannerscast

    Cheers!
    Trent

  5. stephan Says:

    the feed via iTunes isn’t getting this last podcast. :-(

  6. macbreaktech Says:

    the feed seems to be working. I recieved the MP3 for this talk this afternoon.

  7. Roger Cuthbert Says:

    John a very important podcast. I would love to see all the lookup references in either show notes or a pdf file. That would then be a must have file.

  8. Ryan Says:

    Great episode. I’m trying to transform a lame tech support organization (non-Mac save me, unfortunately.) Would love some steps layed out in some show notes so I can hire new support staff and sound like I know what I’m talking about.

  9. Todd Howard Says:

    Hey fellers… once again, just an absolutely down to earth and kick ass episode. I’ve been pimping you guys on my blog lately, because I’m such a fan. In fact, in today’s post I told all the people who regularly call me asking Mac tech questions that I will not be helping them out anymore unless they can tell me honestly that they’ve listened to MacBreak Tech episode 10. No exceptions!

    Thanks for the episode, and thanks for this show. It’s goodstuffs™ :)

  10. Camiel Hirschberg Says:

    hey guys, again, a great podcast, i cant wait till the next one comes in :D

    i always use macbreaktech when i can’t get too sleep, i just turn on my ipod or ibook and listen to you guys, works great!

    keep up the good work!

  11. Ryan Donahue Says:

    Great episode. As a new mac owner and “tech-head” I really love this podcast. One thing, there were a lot of great websites mentioned in this episode. A list of the links would be great. They might be posted somewhere but I can’t find them. Anyway, continue the great work.

  12. Trent Armstrong Says:

    What is Kenji doing on the new iPod demo at apple.com????

  13. Salvatore Barrera Says:

    Isn’t it about time you put something on the About page? Or do you need tech support? ;-)

  14. Paul Brown Says:

    Can we get some shownotes for all of these great shows? I’ve been trying to track them down and can’t find any anywhere. Awesome show, guys.

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